General Questions

What is Cashback and More?

Cashback and More is a UK-focused deals and cashback platform designed to help users save money through curated offers, discounts, and cashback opportunities.

How does the platform work?

Users browse deals, click through to partner retailers, and complete their purchases. Cashback is tracked and credited once the retailer confirms the transaction.

Account & Security

Do I need an account to use the website?

You can browse deals without an account, but creating one allows you to track cashback, save favourites, and receive personalised offers.

Is my personal information secure?

We follow strict compliance and data protection standards to ensure your information is handled safely and responsibly.

Cashback & Payments

How long does cashback take to appear?

Tracking usually appears within 24–72 hours, but confirmation and payout times vary depending on the retailer.

Why is my cashback pending?

Retailers take time to verify purchases. Pending status simply means the transaction is being reviewed.

Deals & Offers

How often are deals updated?

Deals are updated daily to ensure users always have access to the latest offers.

Are all deals guaranteed?

We work hard to ensure accuracy, but availability and pricing are ultimately controlled by retailers.

Support

How can I contact support?

You can reach our support team through the contact form on the website. We aim to respond within 24 hours.

What should I do if my cashback doesn’t track?

Submit a missing cashback claim with your order details, and we’ll investigate with the retailer.